Pure Sniper Help and Support

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Trouble beating a tough mission?
Ensure that your weapon meets the mission's recommended weapon upgrade stats

Low on Cash?
Try taking on repeatable missions such as Contract Missions

Control layout in missions
You are able to customize the layout in the settings menu

Categories

Getting Started

Basics and navigation
- Getting started with Pure Sniper

Gameplay and Upgrades

Campaign and missions
- Campaign Zones and Mission types
Weapons and equipment
- How to buy equip and upgrade weapons
- How to equip and upgrade equipment and stickers
Combat and Arena
- Aiming modifiers and power ups
- How Arena missions and rewards work
Energy rewards and leaderboards
- Energy and Daily Rewards
- How leaderboards work

Player Vs. Player

Competitive matches
- How PvP matches scoring and matchmaking work

Clans and Events

Clan management and communication
- How to join create and manage a clan
- Chat, private messages, reporting and muting
Events and seasonal rewards

Account and Progress

Saving and recovery
- Saving your progress and replacing Facebook login
- Recovering progress and transferring devices
Security and bans
- Account security official support and avoiding scams
- Understanding chat and profile bans
Profile and privacy
- Profile customisation privacy and account deletion

Purchases and VIP

Stores and Webhub
- The Store official webshops and Gold confirmations
- What is the Pure Sniper Webhub?
Purchase problems and refunds
- Missing purchases receipts and restoring items
- How to request a refund
VIP Club
- VIP benefits billing and cancellation

Settings and Troubleshooting

Settings and controls
- Game settings controls and notifications
Technical troubleshooting
- Crashes, loading problems and storage management
- Connection and advertisement issues
Contact Support
- How to contact Pure Sniper Support