Submit a request

Please let us know your player ID with your game. If your are not sure how to find your user ID, please click on the link and follow the instructions: https://mcgam.es/3tS1Vtc

Please select an issue you are having. Selecting correct topic allows us to help you faster.

Please select an issue you are having. Selecting correct topic allows us to help you faster.

Please choose the best option below.

NOTE: This selection is ONLY for GDPR, CCPA or similar related topics. Using those fields for non data-related questions will not help you to get an answer faster.

Please choose the best option for you

Please do not add more than 100 characters here. If you wish to share more information with us, please add it to the "Description" box below.

Please enter the details of your request and make sure you include the email address associated with your game account. A member of our support staff will respond as soon as possible.

What was the operating system of your device, when the problem occurred?

Please tell us the model of your device (for example iPhone 6) that you used when the problem occurred.

What was the version of your operating system (i.e iOS 10.3.3) when the problem occurred?

Can you please specify, what's the version of the game you were playing when the issue occurred?

What was the operating system of your device, when the problem occurred?

What was the version of your operating system (i.e iOS 10.3.3) when the problem occurred?

Can you please specify, what's the version of the game you were playing when the issue occurred?

Please tell us the model of your device (for example iPhone 6) that you used when the problem occurred.

In which country and State/Province were you, when you were playing the game?

Please choose what kind of login are you using to access the game? Facebook, Google, Miniclip or is it a Guest account.

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